Overview of Services
Tech Planning • Tech Audit & Strategic Planning • "Nuts & Bolts"

• Facilitate needs assessment
• Set technology objectives
• Conduct facilities assessment
• Review existing plans
• Develop phasing plans
• Establish HW & SW requirements
• Assess vendors

• Assess productivity tool needs at both organization level and individual worker level
• Establish SW requirements
• Asses vendors

• Assess training readiness and needs
• Evaluate canned vs. custom training solutions
• Evaluate learning styles for most effective training
• Develop/recommend skill assessment instruments
• Develop training alternatives to meet varied needs

• Assess infrastructure needs
• Assess current infrastructure
• Assess documentation and communication with users
• Provide recommendations for growth, corrective actions

• Assess organization needs
• Assess current software tools and how they are used
• Assess documentation and communication with users
• Provide recommendations for growth, corrective actions

• Assess current training methods, venues, vendors
• Assess documentation accessibility and usability
• Assess user skill levels as compared to required skills for the job
• Provide recommendations

SASIxp — District integration, planning, implementation; System installation and backup; Updates and patches; Data conversions, import, export; Date periodic maintenance and cleanup; Data integration with other systems; Custom fields, files, queries, reports; New Year Rollover;

Internet & Intranet — Install, configure and support Domain Name Service, Routers, Firewalls, Web Servers, File Servers, Mail Services, and Backup solutions

User Workstations — Configure Macintoshes or Windows operating environments

File Servers — Install, configure and support Windows NT/2000/2003, Linux, Macintosh, Novell file servers

Local Area Networks — Segment large networks, Design & configure on-campus routing, Troubleshoot existing networks, Plan for growth, Assess vendors, Design and support wireless networks

Wide Area Networks — Support off-site connectivity, Troubleshoot existing networks, Review WAN design, Assess vendors

Remote Access — Plan for off-site access to on-site resources & services by remote and mobile users, Implement off-site access

User Workstations — Install and configure user workstations with selected software packages (e.g. MS Office, E-Mail, Web Browsers, Design tools, Database tools); Document standard user configurations for easy maintenance

ASP Solutions — Vendor surveys and analysis of Application Service Providers for targeted data management needs; Assist with deployment and training of ASP solutions

FileMaker Pro™ Database Development — Database design and implementation; Database web access; Provide end user training; Provide database documentation; Assist with deployment and training of 3rd party solutions

Web Site Analysis — Assess Intranet and Internet web site needs; Analyze current website for clarity and usability

Web Site Design Services — Provide website design and regular updates

(Done)

SASIxp — End user training, Administrator training

Technology-Curriculum Integration — Work with teachers and departments to identify viable intgegratin strategies for their grade levels or courses; Deliver focused workshops in technology-curriculum integration with an emphasis on specific solutions for specific needs

Network, Server, Workstation Maintenance — Train tech support, accidental techies, volunteers in standard configurations, backup procedures and other general troubleshooting and maintenance chores

Skill Assessment — Locate or devise appropriate assessment tools, assess constituency learning styles, analyze assessment results

Training Planning — Identify & document training options to meet variety of agency needs and individual needs and styles

Custom Training Modules — Design goal oriented custom curriculum and custom lessons using a "what do we need to do" model; Document strategy and lessons; Deliver lessons to meet identified needs — classroom style, discussion group style, one-on-one

Train the Trainer — To achieve self-sufficiency identify peer mentors, in-house experts, potential experts; Train in-house personnel on both content and delivery; Provide on-going support

End User Training — Deliver custom end user lessons; Provide training in well-defined topics, e.g. Basic Troubleshooting, Network Ethics, E-mail Use and Etiquette, Browsing and Searching the Internet